Returns & Exchanges

At QR2, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your QR2 account and select the order you wish to return to generate a unique Return Authorization number.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Attach the Label

  Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.